Disclaimer

By accessing or purchasing from FYONNA (“we”, “us”, “our”), you acknowledge and agree to be legally bound by the following Disclaimer as well as our Terms and Conditions.
If you do not agree with these terms, please do not use our website or any of our services.

1. No Medical or Health Claims

The products sold on this website are intended solely for cosmetic, personal care, and general wellness purposes.
We do not provide medical advice, diagnosis, treatment, or any form of health guarantee.

Our products have not been evaluated or approved by the FDA (U.S. Food and Drug Administration), EMA (European Medicines Agency), or any other regulatory authority.
No statements made on our website, packaging, or marketing materials should be interpreted as medical advice or therapeutic claims.

Use of our products is at your own risk.
If you have any medical condition, allergies, or concerns, please consult a licensed healthcare professional before use.

We are not liable for any adverse effects, misuse, or outcomes related to the use of our products.
Customers are responsible for using all products safely and in accordance with the provided instructions.

2. Product Responsibility

FYONNA operates as a reseller and fulfillment service provider.
All our products are sourced from independent third-party suppliers based in China.

We do not manufacture or modify any of the products ourselves.
Responsibility for product quality, safety, formulation, labeling, compliance, and performance lies solely with the original manufacturer.

We maintain contractual agreements ensuring that each supplier assumes full legal responsibility for their products.
Any legal, quality, or regulatory concerns regarding a product should be addressed directly to the manufacturer.
We will assist where possible but do not accept direct liability for product content or performance.

3. Limitation of Liability

To the maximum extent permitted by law, FYONNA and its owners, employees, and partners are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

This includes, but is not limited to, health-related effects, allergic reactions, shipping delays, data loss, or dissatisfaction with results.

Our total liability shall never exceed the purchase price of the product in question.

4. Payments and Refunds

All payments made through our website are securely processed using trusted third-party payment providers such as credit card, Apple Pay, or PayPal.
We do not store or have access to your full payment information.

Refunds are issued in accordance with our Return & Refund Policy.
For any payment-related inquiries, please contact us directly before initiating a chargeback — our support team can resolve most issues promptly.

5. Policy Updates

We reserve the right to modify or update this Disclaimer and our Store Policies at any time without prior notice.
It is your responsibility to review these terms before making a purchase.

6. Contact

For questions or support inquiries, please contact our customer service team:

Email: info@fyonna.com
Support form: https://fyonna.com/pages/contact